LEGAL
These Terms and Conditions govern the supply of services, software, applications, websites, automation systems, hosting solutions, AI-assisted systems, consulting services and digital products provided by Artkhaos Group LTD, trading as Artkhaos Labs, United Kingdom.
By accessing this website, submitting an enquiry, requesting a quotation, purchasing services, downloading software, accessing client portals, or entering into any project communication with Artkhaos Labs, the Client agrees to be legally bound by these Terms.
Services may include but are not limited to: custom software development, mobile applications, AI systems, automation, hosting, website development, consulting, digital transformation, workflow systems, licensing, maintenance, support, integration services and related deliverables.
Any quotation, estimate, proposal or technical discussion shall remain non-binding until confirmed in writing by both parties. Artkhaos Labs reserves the right to revise pricing, scope, milestones or delivery schedules prior to written acceptance.
Any change, extension, additional feature, integration, redesign, migration, third-party dependency, or post-agreement requirement may constitute a Change Request and may affect timelines, fees and delivery dates. No change request shall be binding unless confirmed in writing.
The Client agrees to provide complete, accurate and timely information, credentials, approvals, assets, content, technical access and decision-making authority required for project delivery. Project delays caused by the Client shall not constitute breach by Artkhaos Labs.
All source code, architecture, libraries, frameworks, deployment methods, AI logic, templates, internal tooling, documentation, design systems, trade secrets, logos, branding, technical methodologies, and all pre-existing intellectual property shall remain the exclusive property of Artkhaos Group LTD unless explicitly assigned in writing.
No Client shall copy, resell, reverse engineer, clone, decompile, redistribute, license, publish, share or commercially exploit any deliverable without written authorisation.
Unless otherwise agreed, software and digital systems are licensed, not sold. The Client receives a limited, non-transferable, non-exclusive right of use.
Artkhaos Labs shall treat Client business information as confidential. The Client agrees to treat all technical materials, pricing, code, architecture and commercial information provided by Artkhaos Labs as strictly confidential.
Invoices shall be payable according to agreed payment schedules. Failure to pay may result in project suspension, license suspension, portal restriction, hosting suspension, delayed deployment, or contract termination.
Due to the custom nature of software development, consulting, digital architecture, automation and AI implementation, payments are generally non-refundable once work has commenced, except where required by applicable law.
To the maximum extent permitted by law, Artkhaos Group LTD shall not be liable for any: loss of profit, loss of revenue, loss of opportunity, loss of goodwill, business interruption, data loss, indirect damages, consequential damages, third-party claims, reputational damages, cyber incidents, or operational disruption arising from use of any service, software, application, website, automation or infrastructure.
Total liability, whether in contract, tort, negligence or otherwise, shall never exceed the total fees actually paid by the Client during the twelve months preceding the event.
Artkhaos Labs shall not be liable for failures, policy changes, suspensions, API modifications, pricing changes, service interruptions or restrictions caused by: Google, Apple, Stripe, Meta, AWS, OpenAI, hosting providers, telecommunications providers, or any third-party platform.
Artkhaos Labs processes personal data in accordance with applicable UK GDPR and related privacy legislation. Please also review our Privacy Policy.
Artkhaos Labs reserves the right to suspend, restrict, or terminate access to software, hosting, accounts, portals, downloads, or services where fraud, abuse, non-payment, illegal use, security risk, or contractual breach is reasonably suspected.
Artkhaos Labs shall not be liable for delays or failures caused by events beyond reasonable control, including but not limited to: natural disasters, war, cyberattacks, power failures, internet outages, government restrictions, supply chain disruption, or infrastructure failures.
In the event of any dispute, both parties shall first attempt good faith negotiation within thirty (30) calendar days.
If unresolved, the parties agree to confidential mediation prior to litigation, unless urgent injunctive relief is required.
These Terms shall be governed exclusively by the laws of England and Wales. Any dispute, claim, or legal proceeding shall fall under the exclusive jurisdiction of the Courts of England and Wales.
If any provision of these Terms is found unenforceable, the remaining provisions shall remain fully enforceable.
Legal enquiries: info@artkhaoslabs.com